Effective Date: January 31, 2024

Our commitment to providing a secure and reliable platform is underscored by this comprehensive Privacy Policy. We strongly recommend that you carefully peruse and comprehend our practices. Should you have any inquiries or reservations, please don't hesitate to get in touch with our support team.

At A GOOD DAY, your privacy is our top priority. We operate as A GOOD DAY PTE. LTD., ("A GOOD DAY”, “we", "our" or "us"). We're committed to safeguarding your information's confidentiality and security during your use of our website, applications, and services ("Services"). Please note, this Privacy Policy doesn't cover content processed for customers using our business offerings like the API, as those are governed by separate customer agreements.

1. Personal Information We Collect

We collect personal information relating to you (“Personal Information”) as follows:

Information You Provide: We collect Personal Information if you create an account to use our Services or communicate with us as follows:

• Account Information: When you create an account, we collect details like your name, contact information, account credentials, payment card information, and transaction history ("Account Information").
• User Content: Interactions with our Services, including input, file uploads, or feedback, contribute to the Personal Information we collect ("Content").
• Communication Information: Messages you send, including your name, contact information, and message contents ("Communication Information").
• Interests and preferences: You have the freedom to choose your conversation preferences, indicating topics you'd like to discuss and preferred communication times. Through your interactions with Service, we gradually understand your interests and preferences, allowing us to personalize your conversations and refine the features of A GOOD DAY for an enhanced experience.
• Payments, transactions, and rewards: Our secure internal payment processes prioritize your safety, ensuring transparent records of transactions, features, and rewards, ensuring a seamless and secure experience
• Other Information You Provide: Additional details provided during events, surveys, or identity verification ("Other Information You Provide").

Information We Receive Automatically: When you visit, use, or interact with the Services, we receive the following information about your visit, use, or interactions:

• Log Data: Information automatically sent by your browser or device, including IP address, browser type, date, time, and interactions with our Services.
• Usage Data: Information about your use of the Services, content viewed, features used, and actions taken.
• Device Information: Device name, operating system, identifiers, and browser information.
• Cookies: We use cookies to operate and improve our Services. You can manage cookie preferences in your browser settings.
• Analytics: We use analytics products with cookies to analyze user behavior and enhance the user experience.

2. How We Use Personal Information

We may use Personal Information for the following purposes:

• To provide, administer, maintain and/or analyze the Services;
• To improve our Services and conduct research;
• To communicate with you; including to send you information about our Services and events;
• To develop new programs and services;
• To prevent fraud, criminal activity, or misuses of our Services, and to protect the security of our IT systems, architecture, and networks;
• To carry out business transfers; and
• To comply with legal obligations and legal process and to protect our rights, privacy, safety, or property, and/or that of our affiliates, you, or other third parties.

Aggregated or De-Identified Information:

We may aggregate or de-identify Personal Information to:

• Analyze the effectiveness of our Services.
• Enhance and add features to our Services.
• Conduct research and similar purposes.

Additionally, we may, on occasion, analyze general user behavior and characteristics, sharing aggregated information like user statistics with third parties or making it generally available. It's important to note that we maintain and use de-identified information in anonymous or de-identified form, refraining from any attempts to reidentify the information, unless mandated by law.

3. Disclosure of Personal Information

In specific situations, A GOOD DAY may disclose your Personal Information to third parties, and such disclosure may occur without further notice to you, unless required by law. The circumstances under which we may share your Personal Information include:

Vendors and Service Providers: To meet operational needs and perform various services, we may share Personal Information with vendors and service providers. These may include hosting services, customer service vendors, cloud services, email communication software, web analytics services, and other information technology providers. Such sharing is done under our instructions, ensuring that these parties access, process, or store Personal Information only within the scope of their duties to us.

Business Transfers: In the event of strategic transactions, reorganization, bankruptcy, receivership, or transition of service to another provider (referred to as a "Transaction"), your Personal Information and other relevant data may be disclosed during the diligence process with counterparties and individuals assisting with the Transaction. This information may be transferred to a successor or affiliate as part of that Transaction, along with other assets.

Legal Requirements: Your Personal Information, including details about your interaction with our Services, may be shared with government authorities, industry peers, or other third parties in the following scenarios:

• If required by law or in the good faith belief that such action is necessary to comply with a legal obligation.
• To protect and defend our rights or property.
• If we determine, in our sole discretion, that there is a violation of our terms, policies, or the law.
• To detect or prevent fraud or other illegal activity.
• To protect the safety, security, and integrity of our products, employees, users, or the public.
• To protect against legal liability.

Affiliates: Personal Information may be disclosed to our affiliates, entities that control, are controlled by, or are under common control with A GOOD DAY. Such affiliates will use the Personal Information in a manner consistent with this Privacy Policy.

Business Account Administrators: If you join a business account at A GOOD DAY, the administrators of that account may access and control your A GOOD DAY account. Additionally, if you create an account using an email address belonging to your employer or another organization, we may share information about your A GOOD DAY account, such as your email address, with your employer or organization. This sharing facilitates actions like adding you to their business account.

Other Users and Third Parties You Share Information With: Certain features of our Services allow you to display or share information with other users or third parties. For instance, you may share A GOOD DAY interactions with others via shared links or send information to third-party applications through custom actions for AI models. It's essential to trust any user or third party with whom you share information.

4. How We Secure Personal Information

At A GOOD DAY, we prioritize the security of your data through industry-standard technologies and procedures, preventing unauthorized access, use, or disclosure. Your account security is fortified by a password, and it's crucial to manage it responsibly, including choosing a secure password and limiting access to your account.

All stored data is housed on secure servers, protected by multi-layered security controls like firewalls, role-based access, and passwords.

While we employ robust measures, no system can guarantee 100% security. In the rare event of a security breach leading to accidental or unlawful data loss, alteration, or unauthorized access, we commit to promptly notifying you. Your privacy and data security are paramount in our commitment to providing a safe and reliable experience.

5. Your Rights

Depending on your location, you may have specific statutory rights concerning your Personal Information. These may include:

• Access to Personal Information: You have the right to access your Personal Information and obtain details about how it is processed by A GOOD DAY.
• Deletion of Personal Information: You can request the deletion of your Personal Information from our records.
• Rectification or Update: You have the right to rectify or update your Personal Information if it is inaccurate or incomplete.
• Data Portability: You may request the transfer of your Personal Information to a third party in a structured, commonly used, and machine-readable format.
• Restriction of Processing: You can request restrictions on how we process your Personal Information.
• Withdrawal of Consent: If we rely on your consent as the legal basis for processing, you have the right to withdraw your consent at any time.
• Objection to Processing: You can object to how we process your Personal Information, including for direct marketing purposes.
• Lodging a Complaint: You have the right to lodge a complaint with your local data protection authority if you believe your rights are violated.

6. Children Limitation

Our Service is not intended for children under the age of 13. A GOOD DAY does not knowingly collect Personal Information from children under the age of 13. If you believe that a child under the age of 13 has provided Personal Information to A GOOD DAY, please contact us at support@agoodday.ai. We will promptly investigate any such notification and, if appropriate, take necessary steps to delete the Personal Information from our systems. If you are 13 or older but under 18, you must obtain permission from your parent or guardian to use our Services.

7. Security and Retention

We employ commercially reasonable technical, administrative, and organizational measures to protect Personal Information from loss, misuse, unauthorized access, disclosure, alteration, or destruction, both online and offline. However, no internet or email transmission is entirely secure or error-free. Email communication may not be secure. Users should exercise caution when deciding what information to send via the Service or email. We are not responsible for the circumvention of privacy settings or security measures on the Service or third-party websites.

We retain your Personal Information only for the duration necessary to provide our Service or for legitimate business purposes, such as dispute resolution, safety and security, or compliance with legal obligations. Retention periods depend on factors such as information quantity, nature, and sensitivity.

8. International Users

By using our Service, you acknowledge that your Personal Information will be processed and stored in our facilities. It may be disclosed to our service providers and affiliates in other jurisdictions.

Legal Basis for Processing: Our legal bases for processing your Personal Information include:

• Performance of a Contract: When providing and maintaining our Services.
• Legitimate Interests: In protecting our Services and users, or in developing, improving, or promoting our Services.
• Your Consent: When seeking consent for specific processing purposes.
• Compliance with Legal Obligations: When using Personal Information to comply with applicable laws.

Data Transfers: We will use appropriate safeguards for transferring Personal Information outside certain countries, adhering to legally valid transfer mechanisms.

9. Changes to the Privacy Policy

This Privacy Policy may be updated periodically. Updated versions will be posted on this page unless another type of notice is required by applicable law.

10. How to Contact Us

For any questions or concerns not addressed in this Privacy Policy, please contact support via support@agoodday.ai.

Thank you for choosing A GOOD DAY. We look forward to enhancing your experience with our AI-based app and making every day A GOOD DAY for you!